Plateau Spa, Hong KongNeeding somewhere to stay in Hong Kong on the first leg of a tour of SE Asia, we decided to check out the Grand Hyatt Hong Kong (click for review) by staying in the Plateau Spa situated on the 11th floor, with great views overlooking the harbour. We hoped it would help us over the jet-lag before moving on to Bangkok. We were not disappointed.
We were greeted from our airport transfer by a member of the spa team who escorted us to the 11th floor. Feeling slightly disorientated, it was wonderful to just follow someone and not have to find our own way. On exiting the lifts onto the 11th floor, there was a great feeling of calm, with serene surroundings of polished marble, tasteful pale wooden panelling and friendly staff. We originally booked a Plateau Room, but were delighted to be upgraded to a Plateau Suite, complete with a small terrace and a fantastic bathroom (of which, more later). The rate was reasonably priced at HKD5500+ (US$700) per night, including a 1h massage per person per day and club lounge access (although we would have received this as diamond guests). We were pleased to find we could also order room service breakfast on a complimentary basis - we would have loved to eat on the terrace but Hong Kong was too foggy during our stay. TreatmentsThe Plateau Spa offers a wide-range of treatments including massages, facials, body treatments, reflexology and baths. Products used include June Jacobs, an American company offering natural botanical products, and Carita, the Parisian brand aiming to reveal the unique beauty within each of us.
As our room package included a nightly treatment, we tried a number of treatments including the signature Plateau massage, reflexology, facials and the Green-tea moisturising massage. We were impressed by the attention to detail of the therapists, for example covering us with bathrobes to keep us warm when we turned onto our back part way through the massage, and covering our hair with a spare towel to prevent it getting oily. If you are not staying in the spa, we would recommend booking a bath treatment. The couples' suite we had treatments in had a massive bath (almost a swimming pool) with great views over the harbour. Overall Impression |
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The Plateau Spa in the Grand Hyatt Hong Kong is a fantastic choice in a city replete with luxury hotels. We would particularly recommend staying here if jet-lagged, or if you really want to pamper yourself. Although not cheap, the rooms represent decent value when taking into account the complimentary treatment for each guest.
Every therapist we had contact with was lovely and professional - they were in tune with their clients' needs and were proactive about asking if things were ok (eg is the room warm enough? how is the pressure? is the music ok?). The facilities of the spa (outdoor pool and gym) are as expected for a 5* hotel and the luxury treatment room itself is stunning with a great bath and views over the harbour. In all, we strongly recommend staying in the Grand Hyatt in Hong Kong and using the Plateau Spa.
Every therapist we had contact with was lovely and professional - they were in tune with their clients' needs and were proactive about asking if things were ok (eg is the room warm enough? how is the pressure? is the music ok?). The facilities of the spa (outdoor pool and gym) are as expected for a 5* hotel and the luxury treatment room itself is stunning with a great bath and views over the harbour. In all, we strongly recommend staying in the Grand Hyatt in Hong Kong and using the Plateau Spa.