Airline Ratings
Average scores from 2 markers taken to provide a total out of 100.
We have scored so that it is possible to compare business with first class; a good first class should score over 75, a good long-haul business class over 55 and a good short-haul business class over 40.
We have scored so that it is possible to compare business with first class; a good first class should score over 75, a good long-haul business class over 55 and a good short-haul business class over 40.
First class
| Airline | Date | Route | Plane | Lounge | Transfer | Service | Seat | Food | Drink | Amenities | IFE | Total |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Maximum score | 15 | 5 | 20 | 20 | 15 | 10 | 10 | 5 | 100 | |||
| TG | Jun-13 | BKK-FRA | B747 | 14 | 4 | 20 | 15 | 14 | 10 | 9 | 3 | 89 |
| LH | Oct-11 | FRA-DXB | B747 | 14 | 5 | 15 | 20 | 13 | 8 | 6 | 5 | 86 |
| EY | Aug-13 | DUS-AUH | B777 | 5 | 5 | 20 | 19 | 14 | 9 | 9 | 5 | 86 |
| JL | Apr-15 | FRA-NRT | B777 | 8 | na | 20 | 19 | 15 | 10 | 10 | 3 | 85 |
| TG | Feb-14 | CDG-BKK | A380 | 8 | na | 19 | 19 | 14 | 10 | 10 | 5 | 85 |
| LX | Aug-12 | ZRH-DXB | A330 | 9 | 3 | 19 | 18 | 14 | 8 | 9 | 4 | 84 |
| SQ | Sep-15 | ZRH-SIN | A380 | 6 | na | 20 | 20 | 13 | 10 | 9 | 5 | 83 |
| CX | Apri-15 | HKG-LHR | B777 | 11 | na | 18 | 18 | 12 | 10 | 9 | 5 | 83 |
| EK | Dec-12 | HKG-BKK | A380 | 7 | na | 19 | 19 | 13 | 10 | 10 | 5 | 83 |
| TG | Apr-12 | BKK-LHR | A340 | 14 | 4 | 14 | 13 | 14 | 10 | 9 | 3 | 81 |
| MH | Aug-13 | KUL-LHR | A380 | 8 | na | 17 | 18 | 13 | 10 | 9 | 5 | 80 |
| OZ | Feb-14 | ICN-FRA | B747 | 11 | na | 19 | 12 | 13 | 9 | 8 | 1 | 73 |
| BA | Dec-12 | LHR-HKG | B747 | 11 | na | 16 | 12 | 7 | 9 | 9 | 4 | 68 |
| BA | Nov-13 | LHR-PVG | B777 | 10 | -1 | 15 | 12 | 4 | 8 | 9 | 4 | 61 |
| QR | Aug-12 | DOH-LHR | A340 | 10 | 4 | 8 | 12 | 7 | 10 | 5 | 3 | 59 |
Business class
| Airline | Date | Route | Plane | Lounge | Transfer | Service | Seat | Food | Drink | Amenities | IFE | Total |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Maximum score | 15 | 5 | 20 | 20 | 15 | 10 | 10 | 5 | 100 | |||
| QR | Jul-15 | DOH-AMS | B787 | 12 | na | 16 | 17 | 10 | 9 | 4 | 5 | 73 |
| SQ | Apr-12 | LHR-SIN | B777 | 6 | na | 18 | 18 | 14 | 8 | 2 | 4 | 70 |
| QR | Jul-15 | AMS-DOH | B787 | 6 | na | 17 | 17 | 11 | 9 | 4 | 5 | 69 |
| EY | Jun-11 | AUH-LHR | A340 | 11 | 2 | 16 | 15 | 10 | 7 | 2 | 4 | 67 |
| CX | Nov-13 | PVG-HKG | A330 | 7 | na | 15 | 16 | 10 | 8 | 1 | 5 | 62 |
| SQ | Apr-12 | SIN-MLE | A330 | 8 | na | 16 | 10 | 12 | 7 | 2 | 3 | 58 |
| TG | Jun-13 | BKK-NRT | A380 | 6 | na | 14 | 10 | 10 | 7 | 3 | 4 | 56 |
| EY | Aug-12 | AUH-DOH | A320 | 11 | na | 17 | 12 | 8 | 7 | na | na | 55 |
| LH | May-13 | FRA-DXB | A340 | 6 | na | 17 | 12 | 8 | 6 | 3 | 2 | 54 |
| SQ | Aug-13 | MLE-SIN | A330 | 3 | na | 17 | 10 | 12 | 7 | 2 | 3 | 54 |
| BA | Jun-12 | LHR-DXB | B747 | 9 | na | 14 | 10 | 8 | 6 | 3 | 2 | 52 |
| TG | Jun-13 | DXB-BKK | A330 | 5 | na | 18 | 10 | 8 | 7 | 3 | na | 51 |
| TG | Jun-13 | NRT-BKK | B777 | 8 | na | 12 | 10 | 7 | 7 | 3 | 2 | 49 |
| CX | Dec-12 | BKK-SIN | B777 | 3 | na | 18 | 8 | 9 | 8 | 1 | na | 47 |
| TG | Apr-12 | SIN-BKK | A330 | 6 | na | 17 | 9 | 8 | 7 | na | na | 47 |
| TG | Dec-12 | BKK-PEN | A300 | 6 | na | 12 | 8 | 8 | 7 | 1 | na | 42 |
| KA | Nov-13 | HKG-HAN | A320 | 10 | na | 10 | 8 | 3 | 6 | na | 4 | 41 |
| AB | Sep-14 | TXL-AUH | A330 | 5 | na | 11 | 9 | 5 | 6 | 3 | 2 | 41 |
| MI | Nov-13 | SIN-REP | B737 | 9 | na | 12 | 8 | 4 | 3 | na | 1 | 37 |
| MI | Nov-13 | DAD-SIN | A320 | 3 | na | 12 | 8 | 4 | 3 | na | 1 | 31 |
| QV | Nov-13 | VTE-BKK | A320 | 2 | na | 13 | 10 | 2 | 2 | na | na | 29 |
| WK | Feb-14 | TXL-ZRH | A320 | na | na | 12 | 5 | 4 | 6 | na | na | 27 |
| BA | Jun-12 | DXB-LHR | B777 | 3 | na | 6 | 3 | 3 | 6 | 3 | 2 | 26 |
| LX | Jul-13 | ZRH-TXL | A320 | 6 | na | 8 | 5 | 3 | 3 | na | 1 | 26 |
Economy class
| Airline | Date | Route | Plane | Lounge | Transfer | Service | Seat | Food | Drink | Amenities | IFE | Total |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Maximum score | 15 | 5 | 20 | 20 | 15 | 10 | 10 | 5 | 100 | |||
| AK | Feb-14 | BKI-SDK | A320 | na | na | 1 | 2 | 8 | na | na | na | 11 |
| AK | Aug-13 | SIN-KUL* | A320 | 7 | na | na | 3 | na | na | na | na | 10 |
| QV | Nov-13 | LPQ-VTE | A320 | na | na | 1 | 3 | 0 | 0 | na | na | 4 |
| VN | Nov-13 | REP-LPQ^ | ATR72 | 4 | na | 0 | 0 | 0 | 0 | na | na | 4 |
|
Airline Codes
AK - Air Asia AB - Air Berlin BA - British Airways CX - Cathay Pacific EK - Emirates EY - Etihad KA - Dragon Air LH - Lufthansa LX - Swiss MH - Malaysian Airlines MI - Silk Air OZ - Asiana Airlines QR - Qatar Airways QV - Lao Airlines SQ - Singapore Airlines TG - Thai Airways VN - Vietnam Airlines WK - Edelweiss Air |
Notes
* Air Asia is a budget airline, so offers only Y. On this occasion, we payed extra for Red Carpet and a Hot Seat, providing lounge access, priority boarding, priority baggage and a seat in row 1. ^ We booked seats in business class on an A320 for this flight with Vietnam Airlines. However, at check-in we were informed that an ATR-72 was flying instead, a one-class plane thus we were downgraded to economy class (given $50 compensation and allowed lounge access) |
